FinFam recruitment portal
Apply to become a FinFam Marketing & Customer Care Executive
Start your application, move through each recruitment step, and return anytime with your reference number. The portal keeps your journey clear from application to staff activation.
Marketing & Customer Care Executive
Nigeria
Full-time
Open role
What the role is about
FinFam is recruiting Marketing & Customer Care Executives to attract and onboard new members, support their savings contributions, and provide day-to-day customer care.
What the work involves
- Attract and onboard new FinFam members.
- Support FinFam members with their savings and contributions.
- Answer member questions accurately and politely.
- Keep member records complete and up to date.
What we expect
- Communicate clearly and honestly with members.
- Handle member information with care and confidentiality.
- Follow FinFam policies and processes exactly as written.
Before you apply
- Apply and receive your reference number.
- Complete orientation and assessment steps online.
- Review the agreement before accepting the role.
Recruitment process
A clear path from application to activation
Every candidate follows the same staged journey. Your reference number lets you continue from the exact point you reached.
Application — Current stage
Complete and submit your application form.
Orientation — Upcoming
Complete the online staff orientation workshop.
Assessment — Upcoming
Complete the automated assessment.
Agreement — Upcoming
Review and accept your Responsibility & Reward Agreement.
Appointment — Upcoming
Receive your provisional appointment.
Activation — Upcoming
Receive your staff ID and onboarding details.
Responsibility and reward
Review the terms before you accept
Review the confirmed structure later
The exact reward amount to earn and the savings threshold to become an Established Member will be shared with you in subsequent sections. This orientation does not publish figures, and no figure you may have seen elsewhere should be treated as final. You will receive the confirmed structure through this recruitment process before you are asked to accept any offer.Candidates who reach the agreement stage review the full Responsibility & Reward Agreement before deciding whether to accept.